UK delivery costs are £4.95 for a single item and £9.00 for two or more items. For areas other than the UK different charges will be incurred.  Please ring Sales on +44 1603 219174 if you live outside the UK and would like to place an order.  Orders received before 2pm on a working day are normally despatched to UK customers that same day. Orders received after that time are sent  the following working day.

Our office opening times are Monday to Friday 9 am -4.30 pm. We regret we do not have the facilities to deal with direct callers.

You may return your purchase for a full refund minus the delivery cost, provided they are returned to us in the same perfect condition as they were despatched. Please do not mark or deface the purchase or box in anyway for they will  be classed as not being in perfect condition and therefore will not qualify for a refund in any way. All items are fully inspected by us before they are despatched. Any shoes returned which have evidence of being worn without footsocks or have scuffed/pitted soles due to not trying on a carpeted surface are not deemed as suitable for return so please be especially carefully when trying on your shoes.

If your purchase is not suitable it should be returned to Meadows Bridal Shoes within 14 days unless prior agreement has been made with us.  We suggest that you use an insured mail service to ensure that the goods arrive back in the guaranteed time and in an acceptable condition. We are not liable for items which may be lost in transit when being returned.

Refunds will be credited to the same payment method that was originally used when placing your order. If you require an exchange then please place a new order on our website.

Meadows Bridal Shoes Ltd takes your privacy concerns very seriously, and confirms to users of this site that we will not sell, share or rent individual user information with any other companies.

In order for us to provide the best possible level of service, we need to gather certain information.When you set up an internet account with Meadows Bridal Shoes Ltd, we will ask for some relevent information, including:

Your name

Email address

Home address

Delivery address

Phone numbers

This information allows us to provide you with personalised services and correspond to you seperately.

Once you have registered online with Meadows Bridal Shoes Ltd you can check the information we store for you by visiting the website and logging-in to your account. You cam amend and update your account through this facility or email us at sales@meadowsbridal.co.uk requesting that we update, modify or delete your account information.

Meadows Bridal Shoes Ltd is committed to keeping your customer information confidential and solely for the purpose of serving you better.